Because computers don't fix themselves

Posts Tagged ‘raid’

EPHD Bios Translation Error with Symantec Encryption

Tried to load Symantec Endpoint Encryption on a brand new Dell E6520, and got the error:

EPHD Bios Translation Driver: bad resident memory provision using to (memory address), want resident at (memory address), available ends at (memory address).

Simple solution: Go into the bios of the machine (hit F2 while booting up), go to SATA operation, and change it from Raid to AHCI.

Even though most people do not use RAIDs on a single-user laptop, the E series apparently comes configured as if it were going to use a RAID. Symantec Endpoint Encryption doesn’t work on RAID-enabled machines. Change it back to AHCI, voila!